Support
Help with your GITC services
Open a support ticket in the customer portal so your request is linked to the correct account and service.
What you get
- Platform and operational issues
- Billing and account
- Product changes
- Technical administration by agreement
Next step
View the options in the customer portal, or contact us before ordering if the solution needs clarification.
A solution matched to the task
Support covers the GITC platform, customer portal and delivered infrastructure services. Administration of operating systems and customer applications can be agreed separately, with a clear scope, response model and division of responsibility.
We are happy to clarify capacity, operations and technical dependencies before an order is placed. This creates a clear starting point and reduces the risk of selecting too few resources or features. Ordering and recurring billing continue to be handled securely in the GITC customer portal.